What is the primary focus of operations design?

The primary focus of operations design is planning systems and processes. This involves the strategic arrangement of resources, workflows, and procedures to optimize efficiency and effectiveness within an organization. Operations design aims to ensure that the way a business operates supports its overall goals, enhances productivity, and meets customer needs.

By concentrating on the planning of systems and processes, organizations can streamline operations, reduce costs, and improve service or product delivery. This encompasses everything from the layout of facilities to the logistics of supply chain management, making it a critical element of business strategy. Understanding operational design is essential for creating a framework that fosters continuous improvement and adaptability in a competitive environment.